Proper SIM insertion is key to ensuring your activation goes smoothly and your CREDO Mobile device connects properly to the network. In order to properly insert your SIM, search for your device below for instructions.
Device Specific SIM Card Installation Instructions can be located on the manufacturer's website.
The SIM Card is located in the insert shown below
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Unfold the insert and gently remove the SIM card and SIM key
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Gently pop out the SIM card (try to avoid touching the gold contacts if possible). Below is what the front and back of the SIM card will look like.
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iPhone SIM Card Installation:
Important Note: Power off your phone before removing or installing the SIM card.
First locate the SIM slot on the iPhone, depending on the model it will be in one of three locations:
1.The SIM Tray is located on the Right Hand side of the phone for the following models: iPhone 6, 7 & 8 series & iPhone SE (1st & 2nd generations) | 2.The SIM Tray is located on the Right Hand side of the phone for the following models: iPhone X series & iPhone 11 series | 3.The SIM Tray is located on the Left Hand side of the phone for the following models: iPhone 12 series & 13 series |
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How to Determine if the SIM should be facing gold side up or down
| 1.The SIM card should be inserted with gold side facing down for the following models: iPhone 6, 7 series, iPhone SE (2nd & 3rd generations), iPhone X series | 1.The SIM card should be inserted with gold side facing up for the following models: iPhone 8, 11, 12 & 13 |
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Step 1: Locate the SIM tray and gently insert the sim key
Step 2: Gently press on the sim key to pop out the tray as shown and gently pull it out
Step 3: Insert the sim card in the tray and insert the tray back in the phone as shown
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